Operating out of the greater Bangor, Maine area, HCP Computers Inc. offers various computer consulting services. Whether your business is small or large, HCP can accommodate you. We look at computer consulting as a way to inform you of what your company currently has in place, what services you might need, and what recommendations would be good for the future.
We offer the reports we generate to your company as a plan. After our evaluations, your company is not tied to our recommendations or our company to help you, as many other types of consulting companies will require in their contracts. However, if you choose to follow our advice and use us as facilitators in implementing our recommendations, we would be more than willing to help.
The following consulting services are available:
- Business Diagnostics
- IT Diagnostics
- Software Selection and Implementation
- Equipment Selection and Implementation
Business Diagnostics
An important first step in computer consulting is determining how your business operates. HCP will accomplish this first step by looking at your current business practices, policies, and procedures. From this initial analysis, HCP can determine your strengths, your weaknesses, and how HCP will accommodate your business while trying to meet your goals.
This will also help determine, from a business standpoint, where you are now and where you could be. Accompanying this business diagnostic will be a report and presentation to your business about status, opportunities, and future recommendations. Contact us for this consultation today.
IT Diagnostics
The next step in proper computer consulting is determining where a business actually is with its IT operations. HCP will use its IT diagnostic tools to look at your current IT operation and its needs. HCP will go through your business and operations, looking over the current IT infrastructure and examining both the software and hardware currently implemented.
Understanding the infrastructure only tells half the story, though. As part of our computer consulting, HCP will also interview key personnel in your business to help determine your needs. After this analysis, a report and presentation will be given to your business. We will outline your IT operations’ status, the opportunities your IT operations might be able to benefit from, and future recommendations for your IT operations.
Equipment Selection & Implementation
A complaint frequently heard about technology-hardware vendors is that they have undersold or oversold equipment to their customers. HCP’s goal is to find the right fit for our customers. HCP has more than 20 years of equipment and hardware experience.
HCP will use its business and IT diagnostics to establish what equipment you currently have in place. HCP will then use this analysis to determine if you have the appropriate equipment already and areas in your current implementation that need improvement.
HCP’s computer-consulting service will look for what your company lacks in IT equipment. Then, we look at what available IT equipment on the marketplace will fill this void for your business. This includes network switches, firewalls, routers, and wireless systems. We have many years of experience in all types of computing hardware.
We deal mainly with Cisco, the industry-standard company, for networking equipment, but we can look at anything your company might propose. Companies will frequently buy new networking equipment or computing equipment and not use anywhere near the equipment’s potential. This starts with the correct configuration of these pieces of equipment.
HCP will customize these devices to your company’s needs while extracting all the business value possible out of this equipment for your company. HCP is not just a set-it-and-forget-it type of company in regards to equipment selection and implementation. HCP will work with your business and staff through this entire process to keep the equipment selection and implementation on a path that works for your company.
Using the four computer consulting components above, HCP can accurately determine and help your business accomplish its goals and mission. While we operate primarily out of the greater Bangor, Maine area, we do welcome business throughout the state of Maine. Please contact us. We’ll see what we can do for you.
Software Selection & Implementation
Through the initial computer consulting, business diagnostics, and IT diagnostics, HCP can help your business determine the appropriate software selection and implementation path to ensure your business meets its goals. There are a few common complaints with software vendors like bad customer service, features that don’t work, misleading pricing, confusing service agreements, poor post-purchase support, too many options to decide on a solution, and software solutions that don’t end up fitting the business.
HCP has many years of experience in properly evaluating and testing software solutions in the marketplace. HCP knows which solutions work and which ones don’t. This experience is invaluable in creating a software-implementation package that will work for your business, thus mitigating these types of complaints.
HCP is not one of those companies that will pick the right software then leave the rest of the work up to your business. HCP will work with your staff through the entire process to keep the software-package selections and their implementation in line with what your needs and goals are while making sure they actually do work in your environment.